Reference

How city99 Protects Your Privacy

Your account, wallet activity, device checks, and privacy choices sit behind one clear policy before you open an account.

Account data scopeDANA and QRIS handlingCookie choicesSupport contact paths

Explore Lobby Read FAQ

Your Data Across DANA and QRIS

city99 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy matters from the first account step: mobile number entry, password creation, one-time code checks, and wallet selection. We collect details needed to create your account, secure sign-in, process DANA, OVO, GoPay, and QRIS transactions, and record activity such as Dragon Tiger table access or

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Rocket Crash session logs. We also use device signals, browser type, approximate region, cookie preferences, and support messages to keep the account flow clear and to investigate wallet or sign-in issues. We do not sell your personal data. If access or eligibility is discussed, it depends
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on local law and is available only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP DESK

Contact Paths for Privacy Requests

Privacy questions should reach the team that can verify your account and act on the request.

ACCOUNT CONTROLS

Privacy Controls Around Dragon Tiger

We handle privacy inside the same flow you use for sign-in, wallet checks, and game access. That means your data is tied to account steps, not random forms.

Account Data

We collect the details needed to open and maintain your account, including username, mobile number, login records, and security events.

Payment Records

DANA, OVO, GoPay, and QRIS activity may create reference IDs, status messages, time stamps, and amount records.

Device Checks

We may record browser type, IP region, device model, and session signals when you open the lobby or return to…

Cookie Choices

Cookies help keep you signed in, remember language settings, and measure page errors.

Retention Period

We keep account and transaction records only for business, security, dispute, and legal needs.

Change Requests

Ask us to correct account details, check stored data, or close records linked to your profile.

Privacy Questions Before You Join

Before you open an account, you should know how your data moves through registration, payment checks, cookies, and support. These answers focus on practical privacy choices you can check inside your account or raise with our team.

We collect account details such as username, mobile number, password data, login records, device signals, and wallet references. This helps us create your account, secure sign-in, and answer privacy requests linked to your profile.

Yes. The policy covers payment references, transaction status, wallet rail names, time stamps, and support messages tied to DANA, OVO, GoPay, and QRIS. We use these records for reconciliation and account security.

Yes. Contact live chat or the email path inside your account and ask for access to your stored data. We verify your registered mobile number before sharing any account-linked privacy details.

Cookies keep your session active, remember settings, and help us spot page errors. You can clear them in your mobile browser settings, but wallet pages may ask for a fresh sign-in afterward.

Only team members who handle account, payment, security, or privacy cases can access your request. We avoid asking for full wallet credentials and only request details needed to confirm your account.

We keep records for security, dispute handling, wallet reconciliation, and legal needs. When data is no longer needed for those purposes, we remove it or separate it from details that identify you.

Access and eligibility depend on local law and are available only where local law permits. Privacy requests can still be sent through our contact paths, and we will explain what account actions are available.

How city99 Protects Your Privacy

Contact Paths for Privacy Requests

Privacy Controls Around Dragon Tiger

Account Data

Payment Records

Device Checks

Cookie Choices

Retention Period

Change Requests

Privacy Questions Before You Join

01 What personal data does city99 collect when I open an account?

02 Does the Privacy Policy cover DANA, OVO, GoPay, and QRIS?

03 Can I ask to see the data linked to my account?

04 How do cookies affect my privacy on mobile?

05 Who can read my privacy request?

06 How long do you keep my account and payment data?

07 What if local law affects access to my account?

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